Diblong Spray | OurShopii

Disclaimer: We make no therapeutic use claims regarding the use of this product. This product is classified by the MHRA as (GSL) and does not require a prescription, however, you should follow the instructions on how to use it and consult a healthcare professional if you experience any unwanted side effects. This product is a natural supplement, not a medicine. This product does not require a medical prescription or contain any prescription ingredients. The results may not work the same for everybody.

At Our Shopii, we strive to provide a seamless shopping experience for our customers. This includes ensuring that our shipping and returns process is efficient and hassle-free. Read on to learn more about our shipping and returns policies.

Shipping

We offer fast and reliable shipping options to ensure that you receive your order in a timely manner. Our shipping rates are calculated based on the weight and destination of your package. You can choose from various shipping methods during the checkout process. Once your order has been placed, our team will carefully pack and prepare your items for shipment. We work with trusted shipping partners to deliver your package safely to your doorstep. Please note that shipping times may vary depending on your location and the shipping method selected. You will receive a confirmation email with tracking information once your order has been shipped.

Returns

We understand that sometimes a product may not meet your expectations or you may have a change of mind. In such cases, we offer a hassle-free return process. If you wish to return an item, please contact our customer support team within 07 days of receiving your order. You can reach us via email at ourshopii.com.pk@gmail.com. Our team will guide you through the return process and provide you with a return shipping label, if applicable. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Please ensure that all tags and labels are intact. Returns that do not meet these criteria may not be accepted. Once we receive your returned item, our team will inspect it to ensure that it meets the return criteria. If the return is approved, we will initiate a refund to your original payment method within 10 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card company's processing time. Contact Us If you have any questions or concerns regarding our shipping and returns policies, please feel free to contact our customer support team. You can reach us via email at ourshopii.com.pk@gmail.com or by phone at 03001410035. Our dedicated team is here to assist you and provide any necessary support.